This can be done manually, or company wide with the Group Policy setting “Disable shared mail folder caching” found in User Configuration / Administrative Templates / Microsoft Outlook 2016 / Outlook Options / Delegates. Enabling this will disable and grey out the option as per the screenshot above. One of the ways to avoid these performance issues is turning off ‘Download shared folders’ in the mailbox settings: With Cached Mode on, you’ll have an OST file created for each extra mailbox you add, and you’ll hit performance issues if you have over 500 folders over all mailboxes added to the account. If you use secondary mailboxes in Outlook, you’re probably going to want them in Online Mode rather than Cached Mode. After migrating to Outlook 2016 from 2010, I noticed this inconsistency.
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